Effective Date: May 25th, 2023
Last Updated: August 13th, 2025
Grand Hour Events (“we,” “our,” “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you interact with us, whether through our website, in person, over the phone, via email, or through our event services.
We may collect personal and non-personal information from you when you:
Request a Quote or Book Services – including your name, email address, phone number, event date, event location, and type of service (e.g., DJ, Photo Booth, photography, event planning).
Make a Payment – billing address, payment method details (processed securely through our payment processor; we do not store full card details).
Interact with Our Website – IP address, browser type, device information, and usage patterns.
Communicate with Us – through email, phone calls, or forms on our website.
We use your information to:
Provide and manage the services you request.
Create event timelines and coordinate vendors.
Process payments and send invoices.
Communicate with you about your booking, upcoming events, or service updates.
Improve our website, services, and customer experience.
Send marketing communications (only if you have opted in).
We do not sell your personal information.
We may share your information with:
Trusted Vendors and Partners – such as contracted DJs, photographers, event planners, or Photo Booth operators who are working on your event.
Payment Processors – to securely process your transactions.
Legal or Regulatory Authorities – if required to comply with applicable laws.
We retain your personal information for as long as necessary to:
Fulfill the purposes outlined in this policy.
Comply with legal, tax, and accounting requirements.
Maintain service records for future bookings and references.
Our website may use cookies, pixels, and similar technologies to:
Improve site functionality.
Track website usage and performance.
Tailor advertising to your interests.
You can disable cookies in your browser settings, though some features may not function properly.
Depending on your location, you may have rights to:
Access, update, or delete your personal information.
Opt out of marketing communications.
Restrict or object to certain data processing.
Request a copy of the data we hold about you.
To exercise your rights, contact us at [Insert Contact Email].
We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, loss, misuse, or disclosure.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
Our website may contain links to other websites. We are not responsible for the privacy practices of third parties. We encourage you to review their privacy policies before providing personal information.
Our services are not directed toward individuals under the age of 18, and we do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated “Last Updated” date.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Grand Hour Events
Email: info@grandhourevents.com
Phone: 704-247-7217
